AI voice agents are changing phone support by cutting end-to-end latency, which...

https://trentonsexcellentthoughtss.evergrovio.com/posts/turn-detection-explained-for-non-engineers-demystifying-voice-agent-timing-in-contact-centers

AI voice agents are changing phone support by cutting end-to-end latency, which speeds up responses and keeps callers engaged. Features like barge-in let customers speak anytime without waiting for prompts, making conversations smoother