AI voice agents are improving phone support by reducing end-to-end latency,...

https://highstylife.com/what-is-the-fastest-way-to-spot-if-a-voice-agent-will-fail-in-production/

AI voice agents are improving phone support by reducing end-to-end latency, making conversations faster and more natural. Features like barge-in let customers interrupt the agent smoothly, speeding up problem-solving