Mobile AI voice agents let customers explain issues naturally, complete routine...

https://www.mobileappdaily.com/knowledge-hub/ai-voice-agents-replacing-ivr-and-chatbots

Mobile AI voice agents let customers explain issues naturally, complete routine requests, or reach a person with context—replacing keypad IVR and chatbot loops. Grand View Research projects conversational AI will grow at a 23.6% CAGR through 2030.