On mobile, voice agents let customers explain a problem naturally and handle...

https://jaspersmasterinsights.opalvector.com/posts/how-do-i-test-an-ai-voice-agent-demo-beyond-the-happy-path

On mobile, voice agents let customers explain a problem naturally and handle tasks like checking an order or changing an appointment—without menu trees or chatbot loops. Gartner predicts AI agents will resolve 80% of common customer service issues by 2029