Voice AI can mess up answers when it misunderstands a request or grabs wrong...
https://blast-wiki.win/index.php/Should_I_Use_a_Separate_Verifier_Model_or_the_Same_Model_to_Self-Check%3F
Voice AI can mess up answers when it misunderstands a request or grabs wrong info from back-end systems. One smart way to catch errors before the agent responds is using readback—having the system repeat order IDs or key details to confirm accuracy