Voice AI can slip up with wrong answers when it mishears or misinterprets data....

https://alexisqoem867.trexgame.net/what-is-a-never-promise-list-for-customer-service-ai

Voice AI can slip up with wrong answers when it mishears or misinterprets data. A practical way to catch these errors is using controls like having the system read back order IDs or confirming info only after an API returns a success response