We’ve moved past the "nice-to-have" phase. Today, users expect apps to work...
https://blogfreely.net/samuel-wang09/why-digital-dependency-feels-like-breathing
We’ve moved past the "nice-to-have" phase. Today, users expect apps to work instantly. If I have to re-enter my card info or guess when my delivery will arrive, I’m out. Saved payments and real-time tracking are now the bare minimum